Simple, transparent pricing.

Yes, upgrade or downgrade anytime. When upgrading, you get immediate access to new features. When downgrading, changes take effect at the next billing cycle.

We will notify you at 80% and 95% usage. When you reach 100%, your bot will show a friendly message to visitors while you upgrade or purchase additional messages.

Bring Your Own Key is optional. Most customers use our managed AI — we handle everything, no API keys required. If you'd prefer to use your own Anthropic or OpenAI account and pay your provider directly (no markup from us), BYOK is included on every paid plan. Note: your plan's monthly message count still applies either way. That's a platform usage cap, separate from LLM costs.

Yes, 14-day money-back guarantee on your first paid month. After 14 days, refunds are reviewed case-by-case.

Yes, all plans come with a 14-day free trial. We require a card upfront to start the trial. You will not be charged until day 15, and you can cancel anytime before then with no charge.

We accept all major credit and debit cards, plus PayPal, Apple Pay, and Google Pay. Payments are processed securely by Paddle, our authorized reseller and Merchant of Record.

Yes. Team seats come from your plan tier — Growth includes 3, Pro 5, Business unlimited. BYOK doesn't change that. Need more seats? Add team-member add-ons or upgrade to a higher tier.

Annual plans are billed yearly at a 10% discount compared to monthly pricing. That is like getting 1+ month free.