AI customer support that increases customer satisfaction and resolves more tickets automatically.
A knowledge-grounded chatbot built for your website, WhatsApp, Instagram, Messenger, and Telegram. Your team handles the conversations that genuinely need a human.
14-day free trial · Cancel anytime
The complete platform for AI support agents
Everything you need to build, deploy, and optimize AI chatbots that solve your customers' hardest problems.
One bot, every channel
Deploy your AI agent across all major messaging platforms. One knowledge base powers every conversation.
Website Widget
Embed on any website with a single script tag
Connect your WhatsApp Business account
Respond to Instagram DMs automatically
Messenger
Deploy on Facebook Messenger pages
Telegram
Connect your Telegram bot
All channels feed into one unified inbox →
Feed it anything. It learns everything.
Upload documents, crawl websites, import videos — your bot learns from all your content. Auto-sync keeps it always up to date.
7 source types
PDF, CSV, DOCX, PPTX, URLs, YouTube, plain text
Smart chunking
Content is automatically split into optimal chunks for accurate retrieval
Auto-sync
Schedule daily, weekly, or monthly recrawls. Always up to date.
Real-time data, real-time answers
Connect Google Sheets for real-time lookups. Order tracking, appointment checking, inventory — your bot queries live data, not just static knowledge.
Live lookups
Bot queries your spreadsheet in real-time for every conversation
Two-factor verification
Verify customer identity before sharing sensitive data
Auto-generated patterns
Smart regex patterns extracted from your example values
AI first. Human when it matters.
Your bot handles 80% of queries. When it can't, it seamlessly escalates to your team with full conversation context.
Bot handles query
AI answers using your knowledge base
Customer requests human
One-click escalation button
Agent takes over
Full context in real-time inbox
Issue resolved
Bot resumes automatically
Bot handles query
AI answers using your knowledge base
Customer requests human
One-click escalation button
Agent takes over
Full context in real-time inbox
Issue resolved
Bot resumes automatically
Stop paying per message
Bring your own API key. Unlimited messages, zero markup.
Pay-per-message
Other platforms
Bring Your Own Key
NebulaHex
You only pay your AI provider directly
Choose your AI model
Anthropic
Claude Haiku
Fast
Anthropic
Claude Sonnet
Balanced
Anthropic
Claude Opus
Powerful
OpenAI
GPT-4o Mini
Fast
OpenAI
GPT-4o
Balanced
OpenAI
GPT-4.1
Latest
Works with the tools you already use
Connect your favorite platforms. Automate workflows across your entire stack.
Slack
Get notified of new leads and escalations directly in your Slack channels
HubSpot
Auto-create contacts, deals, and tickets from every conversation
Zendesk
Create support tickets from escalations and knowledge gaps
Shopify
Order lookup and product search built right into chat
Salesforce
Manage cases, look up contacts, and create leads from chat
Intercom
Escalate chats, search Help Center, manage contacts
Zoho CRM
Manage contacts, leads, deals, and your sales pipeline
Zoho Desk
Look up tickets, search help articles, manage support
Freshdesk
Look up tickets, search knowledge base, manage support
Zapier
Connect to 5,000+ apps. 11 triggers, 3 actions.
Custom Webhooks
8 event types with HMAC-signed delivery. Connect to 5,000+ apps via Zapier.
Make it yours
Match your brand perfectly. Custom colors, avatars, action chips, FAB styles, and inject custom CSS for pixel-perfect control.
Data-driven chatbot optimization
Every response includes a confidence score. See which questions your bot nails and where it struggles.
Confidence scoring
Green, yellow, red — instantly spot knowledge gaps
Message analytics
Track volume, conversations, and leads over time
Top questions
See what your customers ask most frequently
Test before you ship
Create golden Q&A pairs. Run automated tests. Get AI-scored results. Know your bot works before customers find out it doesn't.
Golden Q&A pairs
Define expected answers for critical questions
AI-scored results
Each answer scored by AI with detailed feedback
Pass/fail dashboard
Track test results with progress indicators
Built for teams
Owner
Full platform access and billing
Admin
Manage bots, team, and integrations
Editor
Edit bot content and knowledge
Viewer
Read-only access to all data
Invite by email · Agent display names · Role-based access
Secure by default
Data encryption
All data encrypted at rest and in transit
Secure integrations
OAuth 2.0, HMAC-signed webhooks, role-based access
Privacy first
Your data is never used to train AI models
Simple, transparent pricing
Try free for 14 days. Upgrade when you're ready.
Free
For getting started
- 1 bot
- 100 messages/month
- 3 data sources
- Website widget
- Website crawler (up to 100 pages)
- PDF / CSV / DOCX uploads
- Test suite + analytics
- Email support
- AI included
Growth
For small teams scaling up
Billed annually
Start Free Trial- 3 bots
- 5,000 messages/month
- 20 data sources/bot
- Widget + 2 channels
- 2 integrations
- 3 team members
- AI included
- Bring your own keys (optional)
Extra messages: $8/1K
Pro
For growing teams
Billed annually
Start Free Trial- 10 bots
- 25,000 messages/month
- 50 data sources/bot
- All 5 channels
- All integrations
- 5 team members
- Live chat handoff
- Custom CSS
- AI included
- Bring your own keys (optional)
Extra messages: $7/1K
Business
For scaling companies
Billed annually
Contact Sales- Unlimited bots
- 60,000 messages/month
- Unlimited data sources
- All 5 channels
- All integrations
- Unlimited team members
- Dedicated support
- Full analytics + export
- AI included
- Bring your own keys (optional)
Extra messages: $5/1K
Bring your own AI provider key
Connect your own Anthropic or OpenAI key at the workspace level. Your provider bills you directly at published rates, no NebulaHex per-message platform markup. Included on every paid plan.
Frequently asked questions
Upload your content, and our AI learns from it to answer customer questions accurately. No training required — it works out of the box.
Website widget, WhatsApp, Instagram, Messenger, and Telegram. All connected to one inbox.
Bring Your Own Key is optional. Most customers use our managed AI — we handle everything, no API keys required. If you'd prefer to use your own Anthropic or OpenAI account and pay your provider directly (no markup from us), BYOK is included on every paid plan. Note: your plan's monthly message count still applies either way. That's a platform usage cap, separate from LLM costs.
Pick a plan, get a 14-day free trial. Card required upfront — you will not be charged until day 15, and you can cancel anytime before then.
Yes. All data is encrypted, access is role-based, and your data is never used to train AI models.
Under 5 minutes. Create a bot, add your content, embed one script tag.
Yes. Your bot can understand and respond in 80+ languages automatically.
Yes, every plan starts with a 14-day free trial. We require a card upfront, and you will not be charged until day 15.
Ready to transform your customer support?
Built for teams that take customer support seriously.
14-day free trial · Cancel anytime · Setup in 5 minutes